Frequently Asked Questions
Guests MUST be a minimum of 48 inches tall and 10 years of age. Children under the age of 10 will not fit the equipment and may pose a safety or operational concern.
Minors (under 18 years old) can participate by themselves if they have their parent or legal guardian’s consent. The parent or legal guardian can consent to a digital liability waiver, privacy policy, and terms and conditions ahead of time. If a digital waiver is not signed in advance, then a waiver must be signed on site to give consent prior to entering the experience.
The Edge VR’s proprietary magnetic tracking technology allows you to be immersed in VR in a way that compares to no other VR experience. We employ a groundbreaking full body tracking system that does not require line of sight. Therefore, there is never any loss of tracking due to obstruction. This allows you to interact with fellow players and objects in the physical space directly.
We can accommodate up to six guests at a time - we have two platforms that hold three players each.
A Vive wireless headset, light belt, leg sensors and gloves are all that is required. Our custom made gloves allow for real time finger tracking. Our system doesn't require heavy backpacks or tethers, which allows you to have best free roam VR experience!
We highly recommend booking online to secure a preferred time slot. Walk-in players can some times be accepted, but please call before to check availability. Tickets are sold on a first come, first serve basis and we are often booked.
The actual amount of time in VR is approximately 25 minutes. However, you should allocate about 1 hour in total for the additional admission and setup time.
Due to the nature of our technology we rarely have instances of motion sickness.
Yes, we prefer you wear low profile frames or contact lenses. Large framed glasses may not fit.
No, it is not recommended for women who are expecting to participate.
Guests cannot use wheelchairs as the metal will interfere with the magnetic tracking system of The Edge VR. Guests needing accessibility accommodations will be able to participate in The EdgeVR in a seated experience.
Absolutely! You will receive a complimentary video clip of you and your friends upon completion of your experience. Just provide your email address during check-in to receive your video link.
Share your video experience from The Edge VR with friends and followers with #theedgevr
@the_edge_vr on Instagram
@theedgeunreal on Facebook
@theedgevr on Twitter
While we encourage you to take photos in the set up area and share online, we do not allow phones, keys or other metal objects within the game space. Doing so may diminish the game experience.
We ensure the safest possible environment for all our guests and staff by adhering to current CDC recommended guidelines. All of our equipment is properly sanitized and as an additional precaution, we use the ExAstris UVC lamp for further sterilization. Your safety and health are a top priority for us and we are committed to upholding the highest standards of cleanliness.
These recommendations and implementations are currently being used throughout our facility.
You won't be paired with anyone other than who you arrived with.
Sanitizer stations for you to use before and after your experience.
Continued sanitization of equipment after every group.
Disinfectants qualified for use by the U.S. EPA.
These precautions have been established to ensure that you and your friends have the most enjoyable and worry free experience possible.