Frequently Asked Questions
Guests must be a minimum of 48 inches tall and 10 years of age. Children under the age of ten and/or under 48 inches tall may not fit the equipment and may pose a safety or operational concern.
The Edge VR’s proprietary magnetic tracking technology allows you to be immersed in VR in a way that compares to no other VR experience. We employ a groundbreaking full body tracking system that does not require line of sight. Therefore, there is never any loss of tracking due to obstruction. This allows you to interact with fellow players and objects in the physical space directly.
Our system frees you of heavy backpacks that can disrupt your immersion. A comfortable waist belt, leg sensors and gloves are all that is required. Our custom made gloves allow for real time finger tracking and a wireless headset for the best free roam experience.
We will ensure the safest possible environment for all our guests and staff by adhering to CDC recommended guidelines. All of our equipment is properly sanitized and as an additional precaution, we use the ExAstris UVC lamp for further sterilization. Your safety and health are a top priority for us and we are committed to upholding the highest standards of cleanliness.
These recommendations and implementations are currently being used throughout our facility.
You will never be paired with anyone other than who you arrived with.
Sanitizer stations for you to use before and after your experience.
Limited bookings to reduce contact between groups.
Use of headset display face guards.
Wearing a mask.
Non latex gloves available for use.
Social distancing guidelines will be enforced.
Staff member temperature checks.
Continued sanitization of equipment after every group.
Disinfectants qualified for use by the U.S. EPA.
Staff members wearing masks and gloves.
These precautions have been established to ensure that you and your friends have the most enjoyable and worry free experience possible.
Yes, walk-in tickets are welcome but please call before to check availability. Tickets are sold on a first come, first serve basis and we are often booked. We recommend booking online to secure a preferred time slot.
How can I find out more about The Edge VR?
The actual amount of time in VR is approximately 25 minutes. However, you should allocate about 1 hour in total for the additional admission and setup time.
Due to the nature of our technology we rarely have instances of motion sickness.
Yes, we prefer you wear low profile frames or contact lenses. Large framed glasses may not fit.
No, it is not recommended for women who are expecting to participate.
Guests cannot use wheelchairs as the metal will interfere with the magnetic tracking system of The Edge VR. Guests needing accessibility accommodations will be able to participate in The EdgeVR in a seated experience.
While we encourage you to take photos in the set up area and share online, we do not allow phones, keys or other metal objects within the game space. Doing so may diminish the game experience.
We can accommodate up to three guests in a single group. If you have more than three people in your group, you will need to book an additional experience.
Absolutely! You will receive a complimentary video clip of you and your friends upon completion of your experience. Just provide your email address during check-in to receive your video link.
Share your video experience from The Edge VR with friends and followers with #theedgevr